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Your reservations
Changes and cancellations
Changes and cancellations
How-to • Experience Host
Canceling your Experience as a Host
You can cancel an instance of your Experience from your calendar. Your guests will receive a notification and a full refund. Penalties may apply.
How-to • Experience Host
What happens if my guest cancels their experience booking?
If a guest cancels within 24 hours of booking (or if they cancel more than 7 days before the start of the experience), they will be refunded.
How-to
Find the cancellation policy for your Experience reservation
The amount of any refund depends on the Host’s cancellation policy and the time and date you cancel.
How-to • Experience Host
What should I do if bad weather affects the experience I’m hosting?
If weather conditions are unsafe for guests before or during an experience, you may cancel the experience without fees or other consequences.
How-to • Experience Host
Adding extra guests to an Experience
If extra guests show up unannounced, the Host can choose to accommodate them or turn them away.
Community policy
Major Disruptive Events Policy
Find details on how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or illegal to complete your reservation.
help_center_platform.topics_page.related_topics_heading
Refunds and reimbursements
Communicating with guests
Issues with a reservation