Why didn’t I get my referral travel credit when I signed up for Airbnb?

If you signed up for Airbnb using a referral link, a referral coupon should automatically appear on the checkout page when you pay for your first qualifying reservation. Read more about qualifying reservations and travel credit.

If your referral coupon doesn’t appear, you can follow these steps to retrieve your credit. You’ll need the referral link you received, which could be in your email, text messages, or from a social media post. Alternatively, you can use the email address of the person who referred you—but that will only work if it’s the same email address they use for their Airbnb account.