How-to
What guest details Hosts can expect prior to booking
What guest details Hosts can expect prior to booking
Creating a community where everyone can belong and feel welcome is important. That’s why we take steps to help promote an equitable booking experience for all guests and hide certain guest details until after you’ve accepted a booking.
When you receive a request to book, you’ll have this guest information:
- First name
- Identity verification status
- Review rating
- Reviews from other Hosts
- Year they joined Airbnb
- Languages they speak
- If they’re a host on Airbnb
After a booking is confirmed, we’ll share the guest’s preferred first name and legal last name, plus profile photo with you.
help_center_platform.article.feedback_options.primary_prompt_v2
help_center.article.related_articles
- help_center_platform.home.stays_host
The Earnings Guarantee Program
Airbnb is offering new Hosts in select locations a guarantee of earnings when they host 10+ stays on Airbnb within the first 90 days. - help_center_platform.home.stays_host
Decline a trip request
You can always decline any inquiries or requests that you can’t accommodate, but you should do so within 24 hours. - help_center_platform.home.stays_host
How do I add check-in and checkout instructions to my listing?
Guests won’t receive check-in instructions until 48 hours before their reservation starts, but checkout instructions are available to guests…