help_center_platform.search.search_suggestions_accessible_instructions
How-to

Messaging with suspended or deactivated users

Airbnb may limit, suspend, or deactivate an account, as outlined in our Terms of Service

When this happens, the suspended person’s messages to you will be replaced with text indicating that their account no longer has access to Airbnb.

Depending on the nature of the situation, the suspended user and their messages may be restored.

help_center_platform.article.feedback_options.primary_prompt_v2

help_center.article.related_articles

help_center_platform.login_prompt.article
help_center_platform.log_in_or_sign_up