Protecting your privacy

To help create an environment that promotes privacy, here are some ground rules on what we do and don’t allow.

What we do allow

• Host re-entry: During a stay, Hosts may re-enter their property or enter a guest’s dedicated room in a shared stay when the guest gives the Host permission or when there is an emergency.

What we don’t allow

• Physical intrusions: Hosts and guests must not access or attempt to access private spaces unless they have permission or there is an emergency.
• In entire-home stays, this applies to the listing itself and its property.
• In shared stays, this applies to shared bathrooms when another person is inside, as well other areas where users have a reasonable expectation of privacy, such as a bedroom or private bathroom.
• Use of another’s personal property: Hosts and guests must not use the personal property of another unless they are given permission to do so.
• Private space interference: Hosts and guests must not interfere with another’s ability to use a private space, such as by engaging in privacy-infringing activities like spying.
• Non-consensual content sharing: Private information, photos, or videos of community members must not be publicly posted unless the subject of the post has given their permission.

Security cameras and recording devices: Learn more about our approach to security cameras and recording devices.