help_center_platform.search.search_suggestions_accessible_instructions
How-to

Reviews for Airbnb.org stays

Around the world, Airbnb Hosts can offer support when it’s needed most through Airbnb.org. Guest feedback helps us make Airbnb.org even better.

These reviews are private, meaning:

  • They’re not shared with Hosts or the Airbnb community
  • They don’t impact Hosts’ ratings or status—including Superhost status

Guests may also send a private thank-you note, which is emailed to the Host two weeks after checkout.

Host reviews

Host reviews of guests for Airbnb.org stays are published as normal on guest profiles. All  standard review policies apply.

help_center_platform.article.feedback_options.primary_prompt_v2

help_center.article.related_articles

  • help_center_platform.home.guest

    Airbnb's Reviews Policy

    Our policy helps ensure helpful, informative, and accurate reviews for guests and hosts.
  • help_center_platform.home.guest

    Standards for relevant and unbiased reviews

    We want you to feel confident that the reviews you read on Airbnb are accurate and free of external influences. Reviews are only helpful whe…
  • help_center_platform.home.guest

    Writing a helpful review

    Want to rave about your recent guest or trip? We love that. Check out these tips on how to write a review that's helpful for other guests an…
help_center_platform.login_prompt.article
help_center_platform.log_in_or_sign_up