Updating listing descriptions after a guest has booked
You can update your listing description or amenities after a guest books a reservation; however, guests with pending or confirmed reservations won’t see any updates or changes you’ve made to your listing.
Message upcoming guests if you change your listing description
Guests search for and book listings that meet their specific travel needs, and they may be disappointed if the place they booked isn’t exactly as described in the listing. If you’ve removed an amenity your upcoming guest was expecting, message your guest immediately. If they no longer wish to keep the reservation, you'll be responsible for cancelling it so your guest can re-book elsewhere.
It’s important that your listing is accurate and it’s a good idea to periodically review it to update your listing details so you can deliver a great stay and maintain good reviews.
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- help_center_platform.home.guest
Change the number of guests on your reservation
You can add or remove guests from your reservation by sending your Host a trip change request before or during your stay. You may be charged… - help_center_platform.home.guest
Canceling during your stay
Our Rebooking and Refund Policy can help cover situations when the listing or amenities are not what you expected. - help_center_platform.home.stays_host
Cancellation policies for your listing
The right cancellation policy depends on you and your listing. You can choose a flexible, moderate, firm, or strict cancellation policy.